特别关注
专题
11加速互联网创新推进“大零售”战略
——访中国工商银行股份有限公司个人金融业务部相关负责人/代萍
16以创新驱动“轻型银行”战略转型/刘建军
21花旗财富管理：为中高端客户提供卓越服务
——访花旗银行(中国)有限公司零售银行财富管理部总监王颖/杜娟
26宜信财富：以“1+3带多”战略迎接互联网金融的挑战
——访宜信卓越财富投资管理(北京)有限公司高级副总裁赵若冰/彭惠新
30中国零售银行的创新模式/徐勤等
37影响中国零售银行市场发展的四大趋势/林国沣等
46互联网金融来势汹汹，银行理财何去何从?/钟鸿锐
热点
50 2015中国国际金融展召开普惠金融、创新金融成亮点/代萍
业务管理
55“互联网+”时代商业银行电话营销转型与发展
60信用卡客服中心如何实现“呼入转营销”/方薇
金融IC卡
64对IC信用卡即时制卡发展前景的思考/张妍
69浅析银行磁条卡未停发对金融IC卡的影响/唐友伟
支付创新
72关于第三方支付机构渗透线下市场的评论/郎培杰
法律事务
75银行协助执行疑案解析(上)/陈福录
精品视窗
81联姻扫码巨头霍尼韦尔联迪商用谋求支付产业升级/代萍
乐享时光
旅游
82走进马德里，“对话”唐吉诃德/沈黎明
文化漫谈
收藏
88圆雕竹刻家王新明/王世襄
行业资讯
94工商银行为中小企业打造结算“神器”等
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CONTENTS
SpecialReport
Topic
11 Accelerate Internet innovation, and carry out the strategy of “big retail”
16 Drive “light bank” strategic transformation by Innovation
21 Citi wealth management: provide excellent service for the middle and high-end customers
26 CreditEase: 1+3 with Multi Strategy to meet the challenges of the Internet Banking
30 Innovation models of Chinese retail banking
37 Four major trends affecting the development of China’s retail banking market
46 The Internet banking breaks in in full fury, what of Bank financing business plan?
Hot point
50 2015 China International Finance Show has been held, inclusive and innovative finance and became hot spots.
Business Management
55 The transformation and development of commercial bank’s telephone marketing in “Internet +” era
60 How can credit card customer service change the Incoming calls into marketing calls?
Financial IC card
64 Thinking about the development prospect of immediate issue of IC credit card
69 Analysis on the impact of magnetic stripe bank card did not stopping issuing on financial IC card
Payment Innovation
72 Comments on the third party payment agencies infiltrating into offline market
Legal Affairs
75 Analysis of difficult cases of bank assistance in execution
Enterprise Exhibiton
81 Landi: working with Honeywell, and seeking payment industry upgrade
Leisure Time
Tourism
82 Have a dialogue with Don Quixote in Madrid
Culture Essay
Collection
88 Wang Xinming Bamboo-carving artist
Industry News
94 ICBC creates a settlement artifact for small and medium enterprises , etc.
