特别关注
专题
10 依托领先优势 积极推动金融IC卡应用
   ——访中国工商银行股份有限公司个人金融业务部副总经理任西明/周少晨
16 交通银行发展金融IC 卡多功能应用之经验
   ——交通银行股份有限公司个人金融业务部总经理陶文访谈/彭惠新
20 工商银行宁夏分行: 金融创新惠民生/栗宁安
23 工商银行重庆分行: 金融创新助力民生工程/雷 玲
26 布局金融支付领域“最后一公里”
   ——访中国建设银行股份有限公司湖南省分行个人金融部副总经理申勇健/杜 娟

热点
29 工银信用卡: 助消费 重服务 控风险/周少晨

个人金融
32 对商业银行个人金融信息保护工作的调查与思考/唐友伟

业务管理
35 台湾地区银行卡发展现状及两岸合作前景分析/王潮端
42 信用卡分期业务运作与风险防范的追踪调研/胡 甦
46 双币卡国外无卡支付问题探究/王世光 王大贤

发展策略
49 基于KANO 模型构建信用卡客户满意度评价指标体系/赵志莲
53 国外信用卡产品创新趋势研究及对我国信用卡产品创新的建议/何开宇

法律事务
58 POS套现犯罪的危害及预防/朱锡平

金融论坛
61 人民币国际化的现状、利弊、路径与战略选择/徐 杰
66 电子银行业务中存在的风险隐患应引起重视/何 虹

支付创新
69 移动第三方支付需要金融监管创新支持/郑 璇

理财广场
75 2012年银行理财市场展望/方 瑞
77 国外各具特色的汽车保险/高 岩

收藏天地
80 体育收藏之奥运收藏( 上)/张 海

乐享时光
旅游
84 西欧之旅 王 黾

文化漫谈
影评
89《坏小子》展示的爱恨交织/张 冰

摄影
90 门的容颜/孙祺然

行业资讯
94 工商银行推出无卡取现服务 等

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Contents.March 2012 • Vol.190

Special Report
Topic
10 Actively promoting financial IC card applications relying on the leading- edge
16 The experience of Bank of Communications in developing multi-applications of financial IC card
20 Ningxia Branch of ICBC: Financial innovation benefits people’s livelihood
23 Chongqing Branch of ICBC: Financial innovation boosts livelihood project
26 Arranging the last kilometer of the field of financial payments

Hot Point
29 ICBC credit card: Boost consumption, emphasis on service and control risk

Personal Finance
32 Investigation and reflection on the protection of personal financial information in commercial banks

Business Management
35 Analysis on bank card development status In Taiwan and prospects for cross-strait cooperation
42 Tracking research on credit card instalment business and its risk prevention
46 Exploration on the problem of dual-currency credit without card payment abroad

Development Strategy
49 Construct credit card customer satisfaction evaluation index system based on KANO model
53 Research on foreign credit card product innovation trend and the recommendations of our credit card product innovation

Legal Affairs
58 Hazards and prevention of POS cash crime

Finance Forum
61 The status quo, the pros and cons, path and strategic choice of RMB internationalization
66 Attention should be paid to the potential risks of electronic banking

Payment Innovation
69 The mobile third-party payment needs financial supervision’s innovation support

Fortune Plaza
75 Prospects of bank financial market in 2012
77 Distinctive insurance on car abroad

Collection World
80 The Olympic collection of physical subject collection (part one)

Leisure Time
Tourism
84 Tour of Western Europe

Culture Essay
Movies
89 Bad Guy shows love and hate

Photography
90 The face of the door

Industry News
94 ICBC launched the withdrawal service without card, etc.